Shipping policy
Shipping Policy
Free · Fast · Tracked · All 50 U.S. states
Cost
- Free on every order
- No minimum spend
- No handling fee
- No shipping added at checkout
- Total at checkout = total you pay
Where we ship
- All 50 U.S. states
- APO / FPO / DPO military addresses
- U.S. territories (Puerto Rico, Guam, USVI) — with extended transit
We do not ship internationally.
Processing
- 1 to 3 business days from payment confirmation
- Business days = Mon–Fri, excluding U.S. federal holidays
- Peak periods (launches, sales, December) may add 1–2 business days
- Delayed orders get an email
Delivery windows
| Region | Delivery |
|---|---|
| Continental U.S. | 3 to 7 business days |
| Alaska, Hawaii, Puerto Rico | 5 to 10 business days |
| APO / FPO / DPO | 7 to 14 business days |
- Windows begin the business day after dispatch
- Estimates in good faith
- Weather, holidays, and carrier delays can shift things
Carriers
- USPS
- UPS
- FedEx
Chosen per order for the fastest reliable route.
Tracking
- Emailed at dispatch
- First carrier scan may take up to 24 hours
- Missing tracking after 3 business days? Check spam, then reach out.
Address errors
- Contact us immediately
- Corrections only possible before dispatch
- Once the carrier has it, the address is locked
- We can't be responsible for orders shipped to a wrong address you provided
Contact fast:
- Email: muath2646@hotmail.com
- Phone: +1 201-205-6547
Missing packages
- Check the delivery location and surroundings
- Ask neighbors or building staff
- Contact the carrier with your tracking number
- Still missing 7 days after delivery date? Email us — we investigate
Damaged packages
- Photograph the item + packaging within 48 hours of delivery
- Email the photos to us
- Replacement or refund — your choice
Returned packages
- If the carrier returns a package (wrong address, refused, uncollected) — we reach out
- Reshipping costs may apply
Support
- Email: muath2646@hotmail.com
- Phone: +1 201-205-6547
- Hours: Mon–Fri, 9 AM – 5 PM Eastern Time
- Response: within one business day
Last updated: June 6, 2026