Shipping policy

Shipping Policy

Free · Fast · Tracked · All 50 U.S. states


Cost

  • Free on every order
  • No minimum spend
  • No handling fee
  • No shipping added at checkout
  • Total at checkout = total you pay

Where we ship

  • All 50 U.S. states
  • APO / FPO / DPO military addresses
  • U.S. territories (Puerto Rico, Guam, USVI) — with extended transit

We do not ship internationally.

Processing

  • 1 to 3 business days from payment confirmation
  • Business days = Mon–Fri, excluding U.S. federal holidays
  • Peak periods (launches, sales, December) may add 1–2 business days
  • Delayed orders get an email

Delivery windows

Region Delivery
Continental U.S. 3 to 7 business days
Alaska, Hawaii, Puerto Rico 5 to 10 business days
APO / FPO / DPO 7 to 14 business days
  • Windows begin the business day after dispatch
  • Estimates in good faith
  • Weather, holidays, and carrier delays can shift things

Carriers

  • USPS
  • UPS
  • FedEx

Chosen per order for the fastest reliable route.

Tracking

  • Emailed at dispatch
  • First carrier scan may take up to 24 hours
  • Missing tracking after 3 business days? Check spam, then reach out.

Address errors

  • Contact us immediately
  • Corrections only possible before dispatch
  • Once the carrier has it, the address is locked
  • We can't be responsible for orders shipped to a wrong address you provided

Contact fast:

Missing packages

  1. Check the delivery location and surroundings
  2. Ask neighbors or building staff
  3. Contact the carrier with your tracking number
  4. Still missing 7 days after delivery date? Email us — we investigate

Damaged packages

  • Photograph the item + packaging within 48 hours of delivery
  • Email the photos to us
  • Replacement or refund — your choice

Returned packages

  • If the carrier returns a package (wrong address, refused, uncollected) — we reach out
  • Reshipping costs may apply

Support

  • Email: muath2646@hotmail.com
  • Phone: +1 201-205-6547
  • Hours: Mon–Fri, 9 AM – 5 PM Eastern Time
  • Response: within one business day

Last updated: June 6, 2026